1. Data Controller Information
The data controller responsible for your personal data is:
Vivomovebright
105 Whitehouse Rd, Rochester, NH 03867, United States
Phone: +1 603 332 9829
Email: askuse@vivomovebright.world
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Submit a contact form (name, email address, message content)
- Subscribe to our communications
- Interact with our services
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address (anonymized where required by law)
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Consent: When you have given explicit consent for specific purposes
- Contract: When processing is necessary to fulfill a contract with you
- Legitimate Interest: When we have a legitimate business interest that does not override your rights
- Legal Obligation: When we are required by law to process your data
4. How We Use Your Information
We use your personal data for the following purposes:
- Responding to your inquiries and contact requests
- Providing and improving our services
- Analyzing website usage to enhance user experience
- Sending communications you have opted into
- Complying with legal obligations
- Protecting our rights and preventing fraud
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who assist in operating our website and services, bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally recognized transfer mechanisms
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact form submissions: 2 years from last interaction
- Analytics data: 26 months (anonymized)
- Legal compliance records: As required by applicable law
After the retention period, data is securely deleted or anonymized.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
To exercise these rights, contact us at askuse@vivomovebright.world. We will respond within 30 days.
9. US State Privacy Rights
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another US state with comprehensive privacy legislation, you have specific rights regarding your personal information. These rights may vary by state but generally include:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt Out: Opt out of the sale or sharing of your personal information for targeted advertising purposes
- Right to Limit Use of Sensitive Personal Information: Request that we limit the use and disclosure of sensitive personal information
- Right to Data Portability: Obtain a copy of your personal information in a portable format
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- Right to Appeal: If we deny your request, you have the right to appeal our decision
9.1 Categories of Personal Information Collected (CCPA/CPRA)
Over the past 12 months, we may have collected the following categories of personal information:
- Identifiers: Name, email address, IP address
- Internet or Network Activity: Browsing history, search history, interaction with our website
- Geolocation Data: General geographic location derived from IP address
- Commercial Information: Records of products or services purchased, obtained, or considered (if applicable)
- Inferences: Information derived from other personal information to create a profile about preferences and characteristics
9.2 Purposes for Collection (CCPA/CPRA)
We collect and use personal information for the following business purposes:
- Providing and maintaining our website and services
- Communicating with you and responding to inquiries
- Analyzing website usage and improving user experience
- Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity
- Debugging to identify and repair errors
- Complying with legal obligations
9.3 Disclosure of Personal Information (CCPA/CPRA)
We do not sell personal information for monetary consideration. We may share personal information with service providers for business purposes as described in this policy. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes: Identifiers and Internet or Network Activity.
9.4 How to Exercise Your US Privacy Rights
To exercise your rights under applicable US state privacy laws, please contact us:
- By email: askuse@vivomovebright.world
- By phone: +1 603 332 9829
- By mail: 105 Whitehouse Rd, Rochester, NH 03867, United States
We will verify your request before processing. You may be required to provide information that enables us to reasonably verify your identity. We will respond within the timeframe required by applicable law (typically 45 days, with a possible 45-day extension where permitted).
9.5 Authorized Agents
You may designate an authorized agent to make a request on your behalf. To do so, you must provide the authorized agent with written permission to act on your behalf, and we may require you to verify your identity directly with us.
9.6 Financial Incentives
We do not currently offer any financial incentives or price or service differences in exchange for the retention or sale of personal information.
9.7 California Shine the Light Law
California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
11. Cookies and Tracking
We use cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences through our cookie consent banner or your browser settings.
12. Children's Privacy
Our website is not intended for children under 13 years of age, in compliance with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately so that we can delete such information.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated through our website or email where appropriate.
15. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the appropriate supervisory authority. In the United States, you may contact the Federal Trade Commission (FTC) at www.ftc.gov or your state Attorney General's office. For EU residents, contact your local Data Protection Authority.
16. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
Vivomovebright
105 Whitehouse Rd, Rochester, NH 03867, United States
Phone: +1 603 332 9829
Email: askuse@vivomovebright.world